Terms & Conditions
This agreement applies as between You, the user of this website and Simply Sew Crafty by CR8 Comercio, the owner of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions from your first use and repeat use of the website. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.
No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
Goods, Pricing and Availability
Whilst every effort has been made to ensure that all graphical representations and descriptions of goods available from Simply Sew Crafty correspond to the actual Goods, Simply Sew Crafty is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, not different goods altogether.
Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Goods that you are purchasing.
All pricing information on the website is correct at the time of going online. Simply Sew Crafty reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
Simply Sew Crafty is not VAT registered as yet however will be in the process of registering soon.
We will notify you by way of email when your goods have been dispatched to you. In stock items will normally be despatched within one or two working days from the date of the order placed and payment received.
Simply Sew Crafty aims to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these terms and conditions:
If you receive goods which do not match those that you ordered, you should contact us within 10 days to arrange return. In this case Simply Sew Crafty is responsible for paying the return costs. You will be given the option to have the goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the goods. Refunds and replacements will be issued upon our receipt of the returned goods.
If any goods you have purchased have faults when they are delivered to you, you should contact Simply Sew Crafty within 14 days to arrange return. In this case Simply Sew Crafty is responsible for paying the return agreed costs.
Goods must be returned in their original condition with all packaging and documentation as received. Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the goods.
If goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to Simply Sew Crafty within 10 days and arrange return. In this case Simply Sew Crafty is responsible for paying the return costs.Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the goods.
If the goods have been dispatched or have reached you, but you have changed your mind, please return them to Simply Sew Crafty within 10 days of receipt.
Goods can only be returned for this reason if their packaging remains unopened and the goods can be re-sold, as new, without any additional work on the part of Simply Sew Crafty. You are responsible for paying shipment costs if goods are returned for this reason.
Simply Sew Crafty are not able to take items back for return which have been specifically prepared for an order: For example – Fabric /ribbon which has been cut from the bolt to the size requested in a customer’s order.
Note -Your statutory rights are not affected.
If you wish to return Goods to Simply Sew Crafty for any of the above reasons, please contact via the contact form to make the appropriate arrangements. Simply Sew Crafty reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Such discretion to be exercised only within the confines of the law.
“We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your items go missing.”
When can I expect my refund for my returned goods?
Once you have had an email to confirm your parcel has been received by us, you can expect the refund to be made within 2-3 working days.
None receipt of order
If you have not received your order within 10 working days of notification of despatch please notify Simply Sew Crafty by phone or e-mail. Contact details can be found on the ‘Contact Us’ page. Please note that we will only re-send orders or issue refunds, where applicable, after 15 days from date of original despatch of order.
Simply Sew Crafty need to collect certain information to enable us to process your order. The type of information we need to collect includes:
- Phone number
- Email address
- Credit / Debit Card details
We will use your email address to inform you of your orders progress. We may also use the information collected to send you information on products we think might be of interest to you but we will never pass on your data to a third party.
Simply Sew Crafty makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our products or services.
No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.
No part of this website is intended to constitute a contractual offer capable of acceptance.
Changes to the Service and these Terms and Conditions
Simply Sew Crafty reserves the right to change the website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the website following the changes.
If Simply Sew Crafty is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
Limitation of Liability
Simply Sew Crafty total liability for any claim howsoever shall not exceed the price of the goods supplied by Simply Sew Crafty to the customer. To the maximum extent permitted by law, Simply Sew Crafty accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein.
Users should be aware that they use the website and its content at their own risk.
Links to Other Web Sites
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Simply Sew Crafty or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
Use of Communications Facilities
When using the enquiry form, gallery or any other System on the website you should do so in accordance with the following rules:
- You must not use obscene or vulgar language;
- You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- You must not submit Content that is intended to promote or incite violence; It is advised that submissions are made using the english language(s) as we may be unable to respond to enquiries submitted in any other languages;
- You must not impersonate other people, particularly employees and representatives of Simply Sew Crafty or our affiliates; and You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
- You acknowledge that Simply Sew Crafty reserves the right to monitor any and all communications made to us or using our System.
You are entitled to cancel your contract if you wish providing you act within 1 working day of the receipt of the order. If you wish to exercise this right prior to despatch of goods, please contact via email provided or the “Contact Us” page.
If your order has already been despatched, please follow our returns procedure.